Introduction
AG1001 CRM respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our CRM platform and related services.
Information We Collect
- Name
- Phone Number
- Email Address
- City
- Facebook Lead Form Responses
- CRM Activity Data
How We Use Information
- Lead Management
- Customer Communication
- Sales Follow-Up
- Marketing Analytics
- Service Improvement
Facebook Lead Ads Data
AG1001 CRM integrates with Meta (Facebook) Lead Ads to collect lead information submitted voluntarily by users. This data is processed strictly for CRM and sales purposes and is never shared with unauthorized parties.
Data Storage and Security
We implement industry-standard security practices to protect your data. All information is encrypted in transit and at rest using TLS 1.3 and AES-256 encryption. Access is controlled through role-based permissions, multi-factor authentication, and regular security audits. Our infrastructure runs on secure cloud providers with SOC 2 Type II and ISO 27001 certifications.
User Rights
Users can exercise the following rights at any time:
- Request access to their data
- Request correction of inaccurate information
- Request deletion of personal data
- Request export of data in a portable format
Data Sharing
AG1001 CRM does not sell personal information to third parties. We only share data with trusted service providers necessary to operate our platform, and all such providers are bound by strict confidentiality and data protection agreements.
Data Retention
Information is retained only as long as necessary for business and legal purposes. When data is no longer required, it is securely deleted or anonymized in accordance with our retention schedules and applicable laws.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes via email or in-app notification. Continued use of the service after updates constitutes acceptance of the revised policy.
Your Data, Your Control
We believe transparency builds trust. If you ever have questions about your data, our team is here to help.
Contact Us